Website Maintenance & Support
Want Your Site To Stay Fresh, Improve And Trouble Free? We Have Your Back!
When you are running your business through your website, you should not forget about maintaining the quality of your site. Website maintenance is imperative for any business to enhance customer experience, strengthen brand authority, increase search engine rankings, and generate more business.
Your Website Is A Window To Your Business And A Public Reflection Of Your Corporate Image
A poorly maintained website with a lot of outdated information, errors, malfunctioned features, dead pages and broken links will have a big impact on how the value of your product or service is perceived, put your company’s reputation at risk, and impede your business evolvement in the long run.
We all know that routine web changes, updates, enhancement, backups and troubleshooting problems can be challenging, because you have to focus on running your business, and may not have enough time and resources to do all the tasks your website requires. Usually it is not cost effective to hire a full-time or even part-time employee to be your webmaster.
First Site Solutions provides full services for your website administration and maintenance. Our professional 24/7 support will keep your website staying fresh and running smoothly. Please select a plan best for your needs.
Service Plan Options:
Pay-as-you-go
Pay as you need maintenance. This plan is best suited for the websites requiring occasional updates. Contact us whenever you want any work to be done on your website. There is a minimum charge of 1 hour for any work.
Monthly Service Packages
It is ideal for the websites requiring frequent and sophisticated updates. On monthly basis, a certain number of hours are dedicated to a predetermined level of service for maintaining and managing your website...
Our Website Maintenance Services Include:
- Content Updates
- Product changes and additions
- Add photos, graphics, graphs and charts where needed
- Updates to website calendar, events, news announcements, articles, etc.
- Shopping cart product updates
- Email configuration
- Website backups
- System upgrading
- Minor changes for web pages
- Features & plugins updates
- Error and bugs fixes
- Troubleshooting (repair broken code or formatting)
- Email accounts setup & maintenance
- ON-Site SEO advices
- Site performance monitoring & traffic analysis
- Adding/removing pages
- Link checking, additions and edits
- Newsletter and email list maintenance
- Technical support for outages and downtime
- Domain support
- And more!
You do NOTwant to lose customers and conversions with a stale, problematic website. Let us take care of all the functions of your website to keep it healthy, fresh, and constantly improving.
NEED HELP?
Give us a shout by clicking the button below:
How Do We Operate:
- After placing your order on our online store, you will be required to complete an online form for the information needed to get started.
- The access to the online Form is provided in the ‘Service Guide’ sent to you via the Order Confirmation Email.
- We will work on your requests once receiving the necessary information.
- The majority of updates and changes are completed on the same day or within 24-72 hours. It will take longer time to get complex updates or larger tasks done. This will be discussed when we get the tasks.
PLEASE NOTE:
For the existing customers, we use a ticket issuing support system through our HELP DESK for website maintenance, problem escalation, and any requests raised by our customers.
You can email us or log into our HELP DESK to provide details of your request. We will respond to your request within 48 hours.
Ready? Contact us with your details by clicking the button below:
